How do I restore my subscription?
Open Budget Assistant, go to the subscription screen, and choose Restore purchase while signed into the Apple Account used for the original purchase.
Support
Budget Assistant support
Find answers for the Budget Assistant iPhone app, including subscriptions, Apple Pay-assisted transaction tracking, account access, and data requests.
Common questions
Why does Apple Pay-assisted tracking ask for permission?
iOS protects Wallet transaction data. On your first eligible purchase, review each system permission prompt and choose Always Allow. Once approved, Budget Assistant can help bring future eligible purchase details into your budget.
Why didn't my Apple Pay purchase appear?
Open Budget Assistant and return to Apple Pay setup. Confirm every setup step is complete, the cards you use are selected, and assisted tracking is enabled. Then run Test Connection. If the purchase still does not appear, contact support with the purchase time and card issuer.
How do I delete my account?
Use Delete Account in the app settings. You can also contact support for an access, correction, export, or deletion request.
Where do I manage or cancel my subscription?
Apple manages billing and cancellation. Open iPhone Settings, tap your Apple Account, then Subscriptions.
Still need help?
Send us the account email and a short description of the issue. Review our Privacy Policy for data requests and our Terms of Use for subscription terms.